There are a few different ways to cancel or stop an active data plan on your 9mobile line:
Methods for Opting Out
- USSD Codes:
- Dial 2290# to stop your current auto-renewal data plan.
- Some plans have specific cancellation codes listed on the 9mobile website.
- SMS:
- Text “STOP” to 229 to attempt canceling the auto-renewal of your current data plan.
- 9mobile App:
- Open the 9mobile app (if you have it installed).
- Navigate to the data management section.
- Look for an option to cancel or disable your current data plan.
- Customer Service:
- Call 9mobile customer service at 200.
- Explain to the representative that you’d like to cancel your data plan.
Important Considerations
- Auto-Renewal: Most 9mobile data plans are set to automatically renew. Opting out stops this renewal, but your current plan may remain active until it expires.
- Specific Codes: Some data plans might have unique cancellation codes. Check the 9mobile website (https://9mobile.com.ng) or your initial plan confirmation message for details.
- Unused Data: Canceling early won’t typically provide a refund for unused data.
Tips
- Check Your Plan: Before opting out, know which data plan is active on your account. You can usually check your balance and plan details by dialing *228#.
- Confirm Cancellation: After opting out, it’s wise to double-check that the cancellation was successful. You might get a confirmation SMS or be able to check within the 9mobile app.
Conclusion
Opting out of a 9mobile data plan is straightforward. Choose the method that’s most convenient for you and be sure to confirm that the cancellation has been processed.
Read also:
